In order to use the matispet.com online store, you may or may not complete the registration process. Registration allows the customer to save the orders that have been started and to review the sent orders afterwards.
Upon completion of the purchase process, you will receive an order confirmation to the e-mail address you provided in the purchase form. In the event that we are exceptionally unable to deliver any of the ordered products for any reason, our operator will contact you by phone or e-mail to arrange the delivery of a replacement product or the possible cancellation of the ordered product.
All prices in the Matis pet online store are expressed in euros (EUR) with VAT included. In case of any problems and ambiguities during the order process, please feel free to contact us by e-mail: info@matis-pet.hr or by phone: ++ 385 01 6578121, Monday – Friday 7:00 a.m. – 3:00 p.m.
The Matis pet store can reject the order or not deliver the goods if it finds that the matispet.com website has been misused or that the data on the order is incomplete or incorrect.
When paying on our web store, use CorvusPay – an advanced system for securely accepting payment cards online.
The CorvusPay system ensures complete secrecy of your card and personal data from the moment you enter them in the CorvusPay payment form. Payment data is transmitted encrypted from your web browser to the bank that issued your card. Our store never comes into contact with complete information about your payment card. Also, the data is inaccessible even to employees of the CorvusPay system. An isolated core independently transfers and manages sensitive data, keeping it completely secure.
The form for entering payment data is secured with an SSL transport code of the highest reliability. All stored data is additionally protected by encryption, using a cryptographic device certified according to the FIPS 140-2 Level 3 standard. CorvusPay meets all the requirements related to the security of online payments prescribed by the leading card brands, that is, it operates in accordance with the norm – PCI DSS Level 1 – the highest security standard of the payment card industry. When paying with cards included in the 3-D Secure program, in addition to the validity of the card itself, your bank also confirms your identity using a token or password.
Corvus Pay considers all information collected confidential and treats it accordingly. The information is used exclusively for the purposes for which it is intended. Your sensitive data is completely safe, and its privacy is guaranteed by the most modern protection mechanisms. Only data necessary for the performance of work are collected in accordance with the prescribed demanding procedures for online payment.
The security controls and operational procedures applied to our infrastructure ensure the immediate reliability of the CorvusPay system. In addition, by maintaining strict access control, regular security monitoring and in-depth checks to prevent network vulnerabilities, and planned implementation of provisions on information security, they permanently maintain and improve the level of system security by protecting your card data.
Thanks for using CorvusPay!
